Customer Relationship Management (CRM) Template for Business
What is Customer Relationship Management? Customer Relationship Management (CRM) refers to the strategies, processes, and technologies that companies use to…
What is Customer Relationship Management? Customer Relationship Management (CRM) refers to the strategies, processes, and technologies that companies use to…
What is a Customer Persona? Customer personas—also called buyer personas—are detailed, semi-fictional representations of your ideal customers based on real…
What is a Customer Experience Maturity Model? The Customer Experience Maturity Model (CX Maturity Model) is a strategic framework used…
What is a Content Marketing Strategy? A content marketing strategy is a comprehensive plan that outlines how an organization will…
What is Content Marketing Metrics? Content marketing metrics are the data points and performance indicators used to measure the effectiveness…
What is Closed Loop Customer Feedback? Closed Loop Customer Feedback is a structured approach to collecting, analyzing, responding to, and…
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What is a BCG Matrix? The BCG Matrix, also known as the Growth-Share Matrix, is a strategic marketing tool developed…
What is a Brand Pyramid? The Brand Pyramid is a strategic marketing framework that illustrates the emotional and rational journey…
What is Six Thinking & Listening Hats? Six Thinking Hats, also known as Listening Hats, is a structured problem-solving and…
What is the Value Proposition Canvas ? The Value Proposition Canvas is a strategic innovation tool designed to ensure that…
What is the Build-Measure-Learn Loop? The Build-Measure-Learn Feedback Loop is a core concept from the Lean Startup methodology, designed to…
What is Financial Modeling? Financial Modeling is the process of building mathematical representations of a business’s financial performance. These models…
What is Minimum Viable Product? A Minimum Viable Product (MVP) is the most pared-down version of a new product that…
What is SCAMPER? SCAMPER is a structured ideation tool designed to enhance creative thinking and innovation by prompting systematic questions…
What is the Business Case Development Template? A Business Case is a structured document or presentation that evaluates the merits…
What is the Innovation Horizons Model? The Innovation Horizons Model is a strategic framework that guides organizations in balancing immediate…
What is the Innovation Matrix? The Innovation Matrix is a strategic tool used to assess an organization’s ability to generate…
What is Rapid Prototyping? Rapid Prototyping is a method used to quickly create physical or digital models of a product…
What is the Customer Empathy Map? A Customer Empathy Map is a collaborative visualization tool that helps teams build a…
What is a Brand Identity Prism? The Brand Identity Prism, developed by Jean-Noël Kapferer, is a strategic framework that helps…
What is the AIDA(R) Marketing Model Template? The AIDA(R) Model is a classic marketing framework that describes the stages a…
What is the 7C Compass Marketing Model Template? The 7C Compass Model, developed by Koichi Shimizu, is a comprehensive framework…
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What is the 70-20-10 Innovation Rule ? The 70-20-10 Innovation Rule is a strategic framework that guides organizations in allocating…
What is Benchmarking? Benchmarking is a strategic process that involves measuring an organization’s performance, practices, or processes against industry leaders…
What is Context Map Canvas? The Context Map Canvas is a strategic tool designed to help organizations understand and navigate…
What is Discovery Driven Planning? Discovery Driven Planning (DDP) is a structured framework for planning innovative initiatives in uncertain or…
What is Disruptive Innovation? Disruptive Innovation is a framework that describes how new products or business models can transform industries…
What is S-Curve Mapping? S-Curve Mapping is a strategic innovation tool used to understand the evolution and performance trajectory of…
What is Outcome Driven Innovation? Outcome Driven Innovation (ODI) is a customer-centric framework that helps organizations develop and refine products…
What is White Space Innovation? White Space Innovation is a strategic framework used to identify and pursue growth opportunities beyond…
What is the Experiment Canvas? The Experiment Canvas is a structured template used to design, test, and evaluate assumptions behind…
What is the Business Model Canvas? The Business Model Canvas is a visual framework that outlines the key components of…
What is the Innovation Roadmap? An Innovation Roadmap is a strategic planning tool that visually maps the timeline, initiatives, resources,…
What is PAINstorming? PAINstorming is an innovation technique designed to identify and solve real-world problems by focusing on pain points…
What is Crowdsourcing? Crowdsourcing is a method of gathering input, ideas, or services from a large and often diverse group…
What is Brainstorming? Brainstorming is a structured creative thinking technique used to generate a large volume of ideas in response…
What is the Jobs to be Done Template? Jobs to be Done (JTBD) is a framework that helps organizations understand…
What is Ethnographic Research? Ethnographic Research is a qualitative research method that involves immersing oneself in the user’s environment to…
What is Customer Empathy Interviews? Customer Empathy Interviews are a qualitative research method used to understand customers’ thoughts, feelings, motivations,…
What is Agile Innovation Template? Agile Innovation is a dynamic approach to project execution that breaks initiatives into small, manageable…
What is Concept Testing? Concept Testing is a structured process that evaluates consumer acceptance of a new product or idea…
What is Concept Screening? Concept Screening is a structured decision-making process that helps organizations evaluate multiple ideas and identify the…
What is Customer Problem Statement? A Customer Problem Statement is a clearly defined issue that a project or initiative aims…
What is the Design Thinking Toolkit? The Design Thinking Toolkit provides practical tools and frameworks that help organizations innovate, solve…
What is the Technology Life Cycle? The Technology Life Cycle Model tracks a technology’s progression from its introduction to eventual…
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What are Change Team Staffing Requirements? Change Team Staffing Requirements refer to the roles, skills, and resources needed to effectively…
What is Porter’s Diamond Model? Porter’s Diamond Model: A Practical Guide for Strategy Projects The Diamond Model, developed by Michael…
What is Ohmae’s 3Cs Model? Ohmae’s 3Cs Model: A Practical Guide for Strategy Projects The 3Cs Model, developed by Kenichi…
What is Mullin’s Seven Domains Model? Mullin’s Seven Domains Model: A Practical Guide for Strategy Projects The Seven Domains Model,…
What is McKinsey Seven Degrees of Freedom for Growth Model? McKinsey Seven Degrees of Freedom for Growth: A Practical Guide…
What is McKinsey 7S Model? McKinsey 7S Model: A Practical Guide for Strategy Projects The McKinsey 7S Model is a…
What is Kotler’s Pricing Strategy? Kotler’s Pricing Strategy: A Practical Guide for Strategy Projects Kotler’s Pricing Strategy, developed by Philip…
What is Kay’s Distinctive Capabilities Framework? Kay’s Distinctive Capabilities Framework: A Practical Guide for Strategy Projects Kay’s Distinctive Capabilities Framework,…
What is the Value Disciplines Model? Value Disciplines Model: A Practical Guide for Strategy Projects The Value Disciplines Model, developed…
What is the Hedgehog Model? Hedgehog Model: A Practical Guide for Strategy Projects The Hedgehog Model, developed by Jim Collins…
What is Hambrick & Fredrickson’s Strategy Diamond? Hambrick & Fredrickson’s Strategy Diamond: A Practical Guide for Strategy Projects Hambrick &…
What is the GE McKinsey 9-Box Matrix? GE McKinsey 9-Box Matrix: A Practical Guide for Strategy Projects The GE McKinsey…
What is the First Mover Advantage? First Mover Advantage: A Practical Guide for Strategy Projects First Mover Advantage (FMA) is…
What is the Five Forces Model? Five Forces Model: A Practical Guide for Strategy Projects The Five Forces Model, developed…
What is CAGE Distance Framework? CAGE Distance Framework: A Practical Guide for Strategy Projects The CAGE Distance Framework is a…
What is Bowman’s Strategy Clock? Bowman’s Strategy Clock: A Practical Guide for Strategy Projects Bowman’s Strategy Clock is a strategic…
What is an ADL Matrix? ADL Matrix: A Practical Guide for Strategy Projects The ADL Matrix (Arthur D. Little Strategic…
What are Key Outcome Indicators? Key Outcome Indicators: A Practical Guide for Strategy Projects Key Outcome Indicators (KOIs) are high-level…
What is a Triple Bottom Line Framework? Triple Bottom Line: A Practical Guide for Strategy Projects The Triple Bottom Line…
What are SMART Metrics? SMART Metrics: A Practical Guide for Strategy Projects SMART Metrics are a structured approach to goal…
What is the Key Performance Indicators Framework? Key Performance Indicators (KPIs): A Practical Guide for Strategy Projects Key Performance Indicators…
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What are Critical Success Factors? Critical Success Factors (CSFs) are the key activities, areas of focus, or elements that must…
What are Critical Success Factors? Critical Success Factors: A Practical Guide for Strategy Projects Critical Success Factors (CSFs) are the…
What is a Balanced Scorecard? Balanced Scorecard: A Practical Guide for Strategy Projects The Balanced Scorecard (BSC) is a strategic…
What is Change Impact Analysis? A Change Impact Analysis is a structured tool used to assess the effects of change…
What is the Objectives & Key Results (OKR) Framework? Objectives & Key Results (OKR): A Practical Guide for Strategy Projects…
What is OGSM Strategy Framework? OGSM Strategy Framework: A Practical Guide for Strategy Projects The OGSM Strategy Framework (Objectives, Goals,…
What is Hoshin Planning System? Hoshin Planning System: A Practical Guide for Strategy Projects The Hoshin Planning System, also known…
What is Scenario Planning? Scenario Planning: A Practical Guide for Strategy Projects Scenario Planning is a strategic methodology that helps…
What is Discovery Driven Planning? Discovery Driven Planning: A Practical Guide for Strategy Projects Discovery-Driven Planning (DDP) is a strategic…
What is Contingency Planning? Contingency Planning: A Practical Guide for Strategy Projects Contingency planning is the process of proactively preparing…
What is a Strategy Roadmap? Strategy Roadmap: A Practical Guide for Strategy Projects A strategy roadmap is a high-level visual…
What is a Strategy Map? Strategy Map: A Practical Guide for Strategy Projects A strategy map is a visual representation…
What is a Unique Selling Proposition? Unique Selling Proposition: A Practical Guide for Strategy Projects A Unique Selling Proposition (USP)…
What are Strategic Goals? Strategic Goals: A Practical Guide for Strategy Projects Strategic goals are long-term, high-level objectives that define…
What is the Change Curve Model? The Change Curve Model, also known as the Kubler-Ross Change Curve, is a psychological…
What is the Change Fatigue Model? The Change Fatigue Model explains how poor communication and excessive change can lead to…
What are the Change Management Levers? The Change Management Maturity Model assesses an organization’s ability to manage and implement change…
What is the Change Management Maturity Model? The Change Management Maturity Model assesses an organization’s ability to manage and implement…
What is the Deming Change Cycle? The Deming Change Cycle, also known as PDCA (Plan-Do-Check-Act), is a continuous improvement framework…
What is the EASIER Change Model? The EASIER Change Model provides a structured checklist to ensure successful organizational change. The…
What is the GE Change Acceleration Process? The GE Change Acceleration Process (CAP) is a change management framework that emphasizes…
What is Kotter’s 8-Step Change Model? Kotter’s 8-Step Change Model is a structured framework designed to help organizations navigate and…
What is the Kubler-Ross Change Curve? The Kubler-Ross Change Curve describes the emotional stages individuals go through when experiencing change.…
What is the Lewin’s Change Management Model? Lewin’s Change Management Model is a foundational framework used to guide organizations through…
What is the Maurer’s Change Model Template? Maurer’s Change Model is a structured approach that helps organizations identify and address…
What is the People-Centered Implementation Model? The People-Centered Implementation (PCI) Model is a structured approach to change management that…
What is the ADKAR Change Management Model? The ADKAR Change Management Model is a structured framework that helps organizations…
What is the Nudge Change Model? The Nudge Change Model is based on Nudge Theory, a behavioral science concept that…
What is the Switch Change Framework? The Switch Change Framework is a behavioral model that helps organizations successfully implement change…
What is the Case for Change? A Case for Change is a structured document that captures the reasons why transformation…
What is the Burning Platform? The Burning Platform is a change management metaphor that emphasizes the urgency of transformation when…
What is the Change Magnitude Assessment? A Change Magnitude Assessment is a tool used in the early stages of a…
What is Change Readiness Assessment? A Change Readiness Assessment is a structured tool used to evaluate how prepared different stakeholder…
What is the Communications Development Plan? A Communications Development Plan is a structured tool that outlines how organizations will communicate…
What is the Core Organizational Values Template? Core Values are the fundamental beliefs and guiding principles that define how an…
What is the Focus Group Management? Focus Groups are a qualitative research method used in change management to gather in-depth…
What is the Head, Heart, & Hands Model? The Head, Heart, and Hands Model is a change management framework designed…
What is the Sponsor Roadmap? A Sponsor Roadmap is a structured tool used to outline the specific actions that executives…
What is Stakeholder Analysis – Group Level? A Stakeholder Group Analysis is a structured method used to identify and evaluate…
What is Stakeholder Analysis – Individual Level? A Stakeholder Analysis at the individual level is a change management tool used…
What is Stakeholder Interview Management? Stakeholder Interview Management is a structured approach used to conduct, document, and analyze interviews with…
What is the ‘What’s In It For Me?’ (WIIFM)? What’s In It For Me? (WIIFM) is a communication and engagement…
What is the Change Management Plan? A Change Management Plan is a structured, strategic approach used to guide individuals, teams,…
What is the Change Resistance Management Plan? A Change Resistance Management Plan is a structured approach to identifying, analyzing, and…
What is Change Risk Assessment? A Change Risk Assessment is a structured approach used to identify, evaluate, and mitigate potential…
What is the Go-Live Plan? A Go-Live Plan is a structured roadmap that details the steps, responsibilities, and timelines necessary…
What is the Training Development Plan? A Training Development Plan is a strategic framework that defines the learning needs, delivery…
What is Portfolio Management? Portfolio Management: A Practical Guide for Strategy Projects Portfolio management in strategy is a structured approach…
What is User Acceptance Testing? User Acceptance Testing (UAT) is a critical phase in the change management and implementation process…
What are Change Success Metrics? Change Success Metrics are measurable indicators that organizations use to evaluate the effectiveness of change…
What is a Go-to-Market Strategy? Go-to-Market Strategy: A Practical Guide for Strategy Projects A Go-to-Market (GTM) strategy is a structured…
What are Key Outcome Indicators? Key Outcome Indicators (KOIs) are strategic metrics that measure the effectiveness and results of organizational…
What are Objectives & Key Results (OKR)? Objectives and Key Results (OKRs) is a widely used goal-setting framework designed to…
What is OGSM Strategy Framework? The OGSM Strategy Framework is a structured planning and execution tool that helps organizations translate…
What is a Purpose Statement? Purpose Statement: A Practical Guide for Strategy Projects A purpose statement is a clear and…
What is a Values Statement? Values Statement: A Practical Guide for Strategy Projects A values statement is a declaration of…
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What is a Vision Statement? Vision Statement: A Practical Guide for Strategy Projects A vision statement is a concise, inspirational…
What is a Mission Statement? Mission Statement: A Practical Guide for Strategy Projects A mission statement is a concise, clear…
What is a VRIO Analysis? VRIO Analysis: A Practical Guide for Strategy Projects VRIO Analysis is a strategic framework used…
What is a SWOT Analysis? SWOT Analysis: A Practical Guide for Strategy Projects SWOT Analysis is a strategic planning framework…
What is SOAR Analysis? SOAR Analysis: A Practical Guide for Strategy Projects SOAR Analysis is a strategic planning framework that…
What is a Strategy Uncertainty Map? Strategy Uncertainty Map: A Practical Guide for Strategy Projects A Strategy Uncertainty Map is…
What is PESTLE Analysis? PESTLE Analysis: A Practical Guide for Strategy Projects PESTLE Analysis is a strategic framework used to…
What is PEST Analysis? PEST Analysis: A Practical Guide for Strategy Projects PEST Analysis is a structured framework used to…
What is Gap Analysis? Gap Analysis: A Practical Guide for Strategy Projects Gap Analysis is a structured framework used to…
What is Core Competence Analysis? Core Competence Analysis: A Practical Guide for Strategy Projects Core Competence Analysis is a strategic…
What is the Bridges Leading Transition Model? The Bridges Leading Transition Model is a change management framework that focuses on…
What is the Boston Consulting Group (BCG) Change Delta? The Boston Consulting Group (BCG) Change Delta is a strategic change…
What is the Beckhard & Harris Change Process? The Beckhard & Harris Change Process is a five-step model that…
What is Competitive Landscape Analysis? Competitive Landscape Analysis: A Practical Guide for Strategy Projects Competitive Landscape Analysis is a structured…
What is Competitive Analysis? Competitive Analysis: A Practical Guide for Strategy Projects What is Competitive Analysis? Competitive Analysis is a…
What is Benchmarking Analysis? Benchmarking Analysis: A Practical Guide for Strategy Projects What is Benchmarking Analysis? Benchmarking Analysis is a…
What is AIM Accelerated Implementation? The AIM Accelerated Implementation Methodology is a structured system designed to help organizations implement…
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The Power of AI-Driven Business Strategy Understanding the Impact of Artificial Intelligence on Business Strategy Artificial Intelligence (AI) has emerged…
Introduction to AI-Powered Business Strategy The modern business landscape is rapidly evolving, and artificial intelligence (AI) is at the forefront…
Embracing AI in Business Strategy With the rapid advancement of technology, artificial intelligence (AI) has become an integral component in…
The Role of AI in Strategic Planning The integration of Artificial Intelligence (AI) into strategic planning is revolutionizing the way…
Understanding the Impact of AI in Business Strategy The integration of Artificial Intelligence (AI) into business strategy has become a…
Introduction to New Product Development In an era marked by rapid technological advancements and shifting consumer preferences, the ability to…
The Power of Disruptive Innovation Understanding Disruptive Innovation Disruptive innovation, a term you might have encountered frequently in today’s business…
The Evolution of Product Development Product development has transformed significantly over the years, adapting to changes in consumer behavior, market…
Understanding Innovation Innovation is the lifeblood of businesses seeking to thrive in a rapidly evolving market. It is the driving…
Understanding the Product Development Life Cycle Definition and Overview The product development life cycle (PDLC) is a comprehensive framework that…
Management guru Peter Drucker once said, “What’s measured improves.” So true. You get what you measure when it comes to business…
Embracing Innovation Mindset Training Understanding the Importance of Innovation Mindset In today’s rapidly evolving business landscape, staying ahead means embracing…
Importance of Innovation Training Programs In today’s rapidly changing business landscape, fostering an environment that encourages product and process innovation…
Understanding Innovation Culture Embracing a culture of innovation is essential for any organization striving to remain competitive and relevant in…
Fostering Innovation Through Leadership In the rapidly changing business landscape, fostering innovation is no longer optional but a necessity for…
Understanding Innovation Culture The bedrock of a thriving organization lies not just in its products or services, but also in…
Building an Innovation Culture Importance of Innovation Culture In today’s rapidly changing business landscape, fostering an innovation culture within your…
The Power of Innovation Leadership In the dynamic landscape of modern business, the ability to innovate is not just an…
The Foundation of Innovation Culture In today’s fast-paced business environment, cultivating an innovation culture within your organization is not just…
Understanding Innovation Culture Innovation culture is the backbone of a company’s growth and longevity. It’s the environment that supports an…
Understanding Innovation Culture Assessment Definition and Importance of Innovation Culture Innovation culture refers to an environment that encourages creative thinking…
Setting the Stage for Success Importance of Executive Offsites Executive offsites are a critical tool in the arsenal of business…
Understanding Executive Strategy Offsites Strategy offsites for executive teams are instrumental in shaping the direction of an organization. These events,…
Setting the Stage for Success Importance of Strategy Offsites When you’re at the helm of a business, taking time away…
Preparing for a Successful Strategy Offsite The foundation of strategy offsite facilitation lies in meticulous preparation. As a business leader,…
The Power of Executive Leadership in Innovation Understanding the Role of Executives in Driving Innovation The mantle of innovation within…
The Role of Executives in Driving Innovation Innovation is not a solitary process but a team effort led by visionary…
The Importance of Executive Support When you embark on the path of innovation, the presence of executive support is a…
The Role of Executives in Innovation Innovation is the lifeline of any forward-thinking organization, and your role as an executive…
Understanding Executive Sponsorship in Innovation Defining Executive Sponsorship in Innovation Projects Executive sponsorship in innovation projects is a role typically…
Understanding New Product Development Tools In today’s competitive market, innovation is the lifeblood that fuels a company’s growth and sustainability.…
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Introduction to New Product Development Framework The new product development (NPD) framework is a structured approach to creating and bringing…
Understanding Innovation Software Tools In the fast-paced world of modern business, staying ahead of the curve is imperative. Innovation software…
Understanding New Product Development New Product Development (NPD) is a critical process for businesses looking to stay competitive and grow…
Understanding Innovation Management Software In today’s competitive business landscape, staying ahead often means being the first to bring groundbreaking ideas…
Understanding Product Innovation Software In today’s competitive market, innovation is key to staying ahead. Product innovation software is at the…
The Power of Innovation Software In today’s fast-paced market, innovation is not just a buzzword—it’s a necessity. New product development…
Introduction to Idea Management Software What is Idea Management Software? Idea management software is a digital platform designed to streamline…
Understanding Innovation Management Tools In today’s rapidly changing business environment, staying ahead of the curve means embracing innovation as a…
Understanding Strategy Roadmapping What is a Strategy Roadmap? A strategy roadmap is a visual representation that outlines the strategic journey…
Understanding Business Growth Strategies Importance of Strategic Planning for Business Growth Strategic planning is a cornerstone for any business aiming…
Introduction to Strategic Roadmapping Strategic roadmapping is a vital process for businesses looking to thrive in a competitive landscape. In…
Introduction to Strategy Roadmapping As an executive or leader, charting a course for your organization’s growth and success is a…
Understanding Strategic Planning Strategic planning is a systematic process that helps you envision the future of your business and map…
Understanding Innovation Culture Innovation culture is the bedrock upon which organizations can build lasting competitive advantage. It is the collective…
Why Innovation Matters In the ever-evolving business environment, staying ahead means embracing change. Innovation is not just about new ideas;…
Embracing Innovation In the fast-paced world of business, innovation stands as the cornerstone of growth and longevity. Your ability to…
Embracing Innovation Understanding the Importance of an Innovative Culture In today’s fast-paced business landscape, fostering an innovative culture within your…
Setting the Stage for Innovation In an ever-evolving business landscape, the ability to adapt and innovate becomes not just an…
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Unicorns are privately held companies valued at $1 billion or more. Here’s the secret to Unicorn innovation. I had the…
Agility, the ability to think fast and move quickly, is an imperative for every team this year. That’s because there’s…
When it comes to “quiet quitting,” the bigger issue may be a lack of purpose and meaning in your company…
Building a new business is tough. These strategies will help your startup succeed without a big investment. As…
Keep and develop your best people to create a high-performance culture and competitive advantage. Hiring good people is tough. Retaining your…
Having worked with innovation teams from global companies like Visa, Colgate-Palmolive, Kimberly-Clark, Disney, Medtronic and many others, there’s one…
You get what you measure, so make sure you’re tracking the right things. I’ve seen a lot of organizations create…
In 1998, Chuck Templeton started a company called EasyEats.com. I went to high school with Chuck. We discussed the business…
Harvard Research Suggests Pessimism Is Bad for Business. Replace pessimism with “calculated optimism” for better decision-making. Research from Harvard University…
‘Unconscious thinking’ helps you analyze data so you make the best decisions. I get asked a lot about how much…
Successful strategy and innovation are about how fast you can become aware of your assumptions. When it comes to strategy…
Here’s how Amazon defines the ideal customer experience and then works backward to create it. Everyone wants to uncover the…
Companies don’t fail at innovation due to lack of ideas. They often don’t create the right innovation structure to implement…
Innovation is an art and science. Here’s how to help your team generate and prioritize the best ideas and opportunities…
All opportunities have uncertainty. Use a map to navigate it. Let’s kick-off 2022 with a useful tool. Here’s the downloadable…
Focused on insight, not numbers Planning for next year is well under way. Because of unprecedented uncertainty, there’s a strong…
Fifty years ago, a little-known children’s book introduced the “SCAMPER” model as way to help teachers foster creativity in their classrooms. It’s an amazingly…
As the co-founder of LinkedIn, Reid Hoffman once said that trying to innovate and scale a business quickly requires you…
Innovation is an art and science. Here’s the secret to identifying & prioritizing ideas in a virtual world. Over the…
The OGSM model (Objectives, Goals, Strategies and Measures) can help teams get on the same page and moving in the…
Over the last 25 years, I have led hundreds of design thinking sessions for international organizations and startups including brands like Red…
For nearly three decades, I have worked with business leaders to help them drive innovation within their businesses by creating…
The conference room was abuzz with energy, teams of individuals were crowded around 6 circular tables, all of them were…
Over the last two decades, I have had the pleasure of working with some of the world’s most innovative business leaders to help…
As a consultant, I’ve had the chance to work with some of the world’s biggest businesses and organizations to help…
Amazon’s unique approach to innovation helps teams “work backwards” to create breakthroughs The best business strategies focus on meeting and exceeding…
Culture is a key success factor for every team and organization. Shape it to get more innovation, even from your…
Management guru Peter Drucker once said, “What’s measured improves.” So true. You get what you measure when it comes to business…
The consulting industry was already being disrupted before the coronavirus. Now the disruption is accelerating. If you work with consultants or have…
Sometimes big visions can be powerful motivators to drive people, but clear objectives and metrics deliver results. I’ve worked with…
You Just Found Yourself Leading a Remote Team. What Next? Business is moving virtual fast. Here are best practices for…
One of the longest standing questions in the field of innovation lies in the debate surrounding whether or not “creativity”…
No-code and low-code software may create a massive opportunity. A massive transformation faces the software industry, similar to the disruption…
Disruption is everywhere. Here are 10 trends that will create opportunities – and threats – in 2020. Twenty years ago,…
Want to improve your customers’ experience? Try these connected strategies. What’s the secret to a winning business model and long-term competitive…
Strategic plans become outdated the moment they’re created. Instead, create a one-page strategy map. Having run the internal strategy consulting group at…
Trust is the currency of business success. Here’s how to build it into your corporate culture. Leading organizational change to create a…
Being truthful and being trustworthy aren’t the same, which poses a problem for both society and the practice of leadership…
Replicate Amazon’s secret formula for winning big in the digital age Having run strategy and leadership development programs across the Fortune 1000 for over…
Mentoring transforms big ideas into high-impact innovations. Having worked with dozens of the Fortune 1000 companies, coached startups, and founded three companies,…
Real change requires more than just doing something new. It also involves stopping what doesn’t work and continuing what’s already…
The best strategy & innovation books deliver new insights, examples and tools for reinventing business. I’ve recently written about the…
Our communities are getting really smart. Here’s what to expect. I’m sitting here in a large convention center in Los…
The latest research says “co-creation” is an untapped opportunity for innovation. Here’s how to do it. When I ran the…
Getting the most out of meetings is easy if you know how to effectively design them. One of the biggest…
‘Construction Tech’ and ‘Real Estate Tech’ are the next greenfield market spaces. Every industry, every company, and every leader must…
Driving True Innovation Within Your Organization Means You Must Outline Your Goals and Priorities Clearly In January 1996, two Stanford…
What is benchmarking, and what tools and templates can businesses use to benchmark more effectively? What you don’t know can…
Managing projects with the Critical Path Method (CPM) allows teams to streamline processes that drive success even when the odds…
Sometimes, lasting innovation requires being slow, quiet and even a little bit boring By Upboard Every single business is…
What can you learn about change from Baker’s Four Strategies of Influence? By UpBOARD Are you using the right…
What is the Agile Innovation Process, and what are best practices, tools and online templates for teams and organizations? By…
How to drive better marketing outcomes through use of a marketing dashboard By upBOARD One of the most important…
Operations Management Dashboards Are Being Used More and More by Businesses Looking to Drive Change by upBOARD When pilots…
A Balanced Scorecard Provides a Model for Businesses to Align High-Level Objectives With Their Mission and Vision by upBOARD …
Why the Stage Gate Process is Being Used by More and More Organizations to Evaluate and Refine Their Next Big Ideas…
Concept development is where most businesses start when they think about launching a new product or service. Guest post by…
Change your company’s structure to get bigger and better ideas. Just about everyone wants more creativity and innovation these days. But what’s…
The healthcare industry is an ecosystem. So are the companies disrupting it. This article is one more in a series…
Innovation is as much about choosing what not to do as it is about deciding what you’re going to do.…
“Decoupling” the value chain is the next big strategy for digital innovation and business models Digital disruption isn’t just about…
Technology isn’t just for creating new products and services. Disruptive technologies are transforming the packaging that comes with just about…
Airbnb disrupted hotels. Now big travel and hospitality companies are going after the next disruptive innovation themselves before getting blindsided…
Large scale 3D printing farms will create the next industrial revolution When it comes to business and the economy, there’s…
A “lean” approach amplifies both profits and purpose. Corporate philanthropy. Benefit corporations. Nonprofits and non-governmental organizations. Doing well while doing…
The best innovations reduce costs while adding value at the same time. With all the hype these days around the…
Want Disruptive Digital Innovation? Here are 5 Business Model Strategies and Tools for Strategic Business Growth. At some point…
A few weeks ago, Jeff Bezos voiced a dirty little secret about disruptive innovation: it’s not just about creating…
Promoting a culture of innovation focused on business growth starts with providing practical tools that give anyone the opportunity to…
Can what you binge-watch make you more attractive? We’re familiar with dating sites and apps like Tinder, Hinge, OkCupid and…
There are a myriad of lists out there extolling the top trends and innovative products to watch this year. But…
The French have introduced many innovations that have positively impacted the world, from technology to food. This article was posted…
In the melee of getting kids prepared to head back to school, it’s easy to overlook the bigger disruptive changes…
In the style of summer action movie blockbusters – a summer battle went down between Amazon and Walmart. Both retail…
Millennial fathers are reinventing parenting, and a variety of new innovative products and services help them get the job done…
Mainstream business culture penalizes women for being women. But “feminine” skill sets are the not-so-secret ingredients for what it takes…
2015 has so far been monumental for women. In light of Hilary announcing her run for office, and six women…
Researchers find people who have lived abroad have the most successful negotiations and solutions. University researchers, Adam Galinsky and William…
Four Questions To Ask When Faced With Those Putting A Drag On Innovation. Have you ever come across someone who…
Disruptive innovation has become business’ biggest paradigm. Harvard’s Clayton Christensen coined the term and the New Yorker’s Jill Lapore recently…
Peer support is the key to creating the motivation to change. Give consumers communities to help them achieve personal goals and you’ll gain their loyalty. Part…
Are you ready to innovate in 2015? A recent Harris poll finds budgets for strategic innovation are increasing across top…
The Sharing Economy is gaining steam, and consumer “Meaning Makers” are driving the trend and business model This is part…
Social Currency marketing combines brand loyalty and social networking to create brand awareness and buzz Marketing messages constantly bombard consumers.…
Instapreneurship taps into consumers’ creativity and entrepreneurial drive while creating new business models that promote customer co-creation and business innovation…
Real innovation requires new mindsets, customer insights, technologies, and business models. Here are stories and strategies straight from a recent keynote that…
Part one in a series uncovering what makes us buy and why (aka insights into the Deep Motivators of Consumers…
Even before it went on sale, Walter Isaacson’s The Innovators was a bestseller out of the gate. Here’s why the…
Every business wants a winning business model. Here’s the innovation that propelled one small business to the top, becoming the #1 coffee spot…
Needs-based marketing is a no-brainer. Real innovators delve into consumers’ “Deep Motivators” to create the most meaningful experiences, products, services,…
Drone technology may be the next disruptive innovation. But drones must fly over many hurdles before they’re delivering to our…
Few will criticize Google’s Lunar X Prize. It’s a brilliant innovation challenge. But it’s also misguided.
Thanks to Jill Lepore at the New Yorker, a crack just appeared in the disruptive innovation paradigm. Just like when…
Just out – my latest FastCompany article on how to measure innovation: http://bit.ly/innovationmetrics According to McKinsey, more than 70% of…
I’m sitting here at the Philips Healthcare “KOL Leadership Summit.” It’s all about tapping into outside expertise to drive innovation. …
Disruptive Innovation is as relevant to internal business functions like HR, Legal, and Finance as it is to breakthrough technologies,…
What’s Silicon Valley’s secret? How do you become #1 out of 30,000? How do you create a culture of innovation?…
As we move into 2014, we must remind ourselves about what we already know while keeping on eye on what’s…
Viral Innovation is about delivery “surprise” in products, services, business models, and customer experiences. The goal is to infuse the…
Leading innovation is about recognizing the importance of formal and informal rewards, communication through storytelling, and giving people freedom while…
(Download the Painstorming Template) Most brainstorms fall far short of breakthroughs. Painstorming provides the focus and insight to leapfrog to…
When FastCompany published 6 Ways to Create a Culture of Innovation, within the first few days the article received thousands…
Today I spoke to over 100 executives as part of the American Society of Association Executives Leadership Forum. The venue:…
All companies, whether they’re successful with innovation or not, have one thing in common: they have their own “personalities.” These…
Sustained competitive advantage comes from innovating how we innovate. That’s the essence of real innovation. In the past, new products…
Stop Drinking the Bath Water The last couple of weeks have been far from restful for me. Two weeks ago…
A Lesson in the Status Quo, Risk-Taking, and the Gray Areas of Life and Business The other day, I received…
Last week I had the good fortune of having my book Leapfrogging published as a “Manifesto” by 800-CEO-READ. Here’s a…
The New Year brings about resolutions to redefine the status quo. It’s usually an individual endeavor focused on fitness, relationships,…
What Types of Questions Push Thinking and Inspire Innovation? Pushing thinking to find breakthroughs and innovate is as much about…
Why do we avoid uncertainty and surprise? Most leaders avoid uncertainty. Most organizations hate surprises. It makes sense. Predictability and…
What are the leadership competencies for disruptive innovation? Disruptive innovation is no longer the exception, it’s the rule. Just look…
Does power hinder or help our ability to innovate? When it comes to innovation, we all know that open-mindedness, deferring…
Magnum uses the Power of Surprise for Breakthroughs So you think ice cream is for kids? Try telling that to…
How does FEAR impact innovation? At many companies, there’s a lot of room for lip service, but little for real…
Why Fighting Everyday Fires will Burn Down Your House I recently had the opportunity to provide a guest blog post…
It’s tough to challenge assumptions and innovate when we have the same conversations with the same colleagues and about the…
What lessons can we draw from times of scarcity and discipline to help us be more creative and innovative during…
Has “innovation” become the stale bread of business vernacular? Each quarter I list the top five most rabble-rousing articles on…